Technical support, Param - Medical billing to the RAMQ

Technical support

Our Support Team is always open to all questions or comments. It can be accessed by e-mail or by phone and a remote connection between your computer screen and ours can be established for support and teaching purposes.

Online training, Param - Medical billing to the RAMQ

Online training

Initial training consists of two one hour sessions that cover a) setting up parameters and the fundamentals of billing and b) after you’ve received your first statement from the RAMQ, covers more advanced topics.

Appointment, Param - Medical billing to the RAMQ

Appointment

You’ll have access to our calendar so as to schedule an appointment.

Free updates, Param - Medical billing to the RAMQ

Free updates

Get the latest features and free updates from Param as soon as they become available as well as updates of the complete list of professionals at the Collège des médecins du Québec (CMQ).

Manual and FAQ, Param - Medical billing to the RAMQ

Manual & FAQ

A very complete on-line manual is always available from each of Param's functions and interfaces, as well as an updated list of frequently asked questions (FAQs).

We are always improving and streamlining our program.

Services we offer

All software features are at your complete disposal and all services offered have no additional cost, even during the trial period.

Guidance in the registration process of your billing agency.
Initial configuration of your working environment: preferences, billing data, etc.
Training session adapted to your needs to learn the basics of medical billing and the program.
We are there to support you
during the billing of your first services.
Our staff is fully available to provide our clients with the best support possible.
We guarantee an unparalleled technical support by email, phone and remote connection.
Your emails will be answered as quickly as possible, normally within 24 hours.
Online support offered in French, English, Spanish, available by appointment.
Set up an appointment with us yourself according to your convenience.
Access to help at your fingertips: manual, interactive guides, FAQ section.
Includes all updates to the latest features.
 
We offer an analysis to inject your last months of service billing into our system.

Logiciels Cx, our continued evolution is due in large part to our clients who, over the years, have provided invaluable ideas and suggestions that we were able to pass on to you.

© 2023 PARAM - Logiciels Cx. All Rights Reserved.